Question 1

Can I change my date if I'm unable to make it at the booked time?

Accepted Answer

Yes. You can reschedule your booking as often as you need up until the day before your workshop without any penalty. We understand that plans can change, and we'll do our best to accommodate your preferred alternative date, subject to availability.​

Question 2

Do you do all the research for me?

Accepted Answer

No. My goal is to give you the knowledge, skills, and confidence to research your own family history successfully. There is nothing quite like the excitement of uncovering an ancestor's story, solving a family mystery, or finding records you never knew existed. I'll guide you every step of the way, while teaching you the techniques that will allow you to continue making discoveries long after the workshop has finished.The purpose of the workshops is to help you become confident in researching your own family history.Rather than simply giving you answers, I'll teach you how to use genealogical records, online databases, archives, and research techniques so you can continue making discoveries long after the workshop has finished.Of course, you'll receive guidance, practical assistance, and plenty of opportunities to ask questions whenever you need help. My goal is to equip you with the knowledge and confidence to research your own family history successfully.

Question 3

When is payment due and which payment methods do you accept?

Accepted Answer

Payment is required at the time of registration to secure your place.Once you register, you'll receive a secure payment link offering several payment options, including major credit cards and PayPal. Your booking is confirmed once payment has been received.

Question 4

Can I get a refund if I can't make it but haven't cancelled by the day before?

Accepted Answer

Refunds are available for cancellations made up to 48 hours before the workshop.Unfortunately, cancellations made within 48 hours of the workshop are non-refundable, as your place has been reserved specifically for you. If you're unable to attend, please contact us as soon as possible—we'll always try to help where we can.

Question 5

Is parking available at the workshop venue?

Accepted Answer

Parking is available at most workshop venues.As parking arrangements vary from location to location, we recommend checking with us before your workshop if parking is important to you. We'll be happy to provide details about parking options or nearby public transport.

Question 6

Are drinks provided or available?

Accepted Answer

Yes. Complimentary tea, coffee, and light refreshments are available during each workshop.You're also welcome to bring your own water bottle or any snacks you may prefer.

Question 7

Can I bring a pet or a child with me?

Accepted Answer

To ensure a comfortable learning environment for everyone, workshops are intended for registered participants only.Unfortunately, pets are not permitted due to venue policies, hygiene requirements, and consideration for participants with allergies. Assistance animals are, of course, welcome where required.If you need to discuss exceptional circumstances regarding children or a support person attending, please contact us before booking, and we'll do our best to assist.

Question 8

Do I need to bring a laptop?

Accepted Answer

If the workshop involves online research, bringing a laptop is recommended so you can follow along and practise the techniques being demonstrated.If you don't have a laptop, please let us know before the workshop. Depending on the session, there may be alternative arrangements.

Question 9

I'm a complete beginner. Is this workshop suitable for me?

Accepted Answer

Absolutely! Many participants are just starting their family history journey.The workshops are designed to be welcoming and easy to follow, with plenty of opportunities to ask questions. No prior genealogy experience is required.

Question 10

What should I bring to the workshop?

Accepted Answer

If possible, bring any family information you already have, such as names, dates, certificates, photographs, or family trees. These can help you get the most from the practical research exercises.A notebook, pen, and (where applicable) your laptop are also recommended.

Question 11

How many people attend each workshop?

Accepted Answer

To ensure everyone receives individual guidance and has plenty of opportunities to ask questions, workshop numbers are intentionally kept small.Small group sizes create a relaxed, friendly learning environment where you'll receive personalised assistance throughout the session, whether you're just beginning your family history journey or looking to overcome a specific research challenge.As places are limited, early booking is recommended to avoid disappointment.

Tutoring & Workshops

Individual session: Starting family tree

Workshop: Starting a Family Tree

Individual: Growing your family tree

Workshop: Growing your family tree

Workshop: Your German & Prussian Roots

Free 15-minute Initial Consultation

Bookable monthly management - 12 months

Gift Voucher: Starting a family tree

Gift Voucher: Journey into DNA Ancestry

Gift Voucher: Advanced Genealogy Skills

Forensic Genealogy and Expert Services

DNA Test Selection Consultation

Making Sense of your DNA Results

Relationship Reconciliation DNA Analysis

Genealogy Research Consultation

The big 'Who am I' Package

Hands-off Family Tree Management

Gift Voucher: The big 'Who am I' Package

Family Records Digitalization & Archiving

RSVP: Meet-Up Mayflower Descendants

RSVP: Genealoly Tea & Coffee @ Balmoral

List of Family Names

Coming Soon

Understanding DNA Reports, Working with Small DNA Matches, Gedmatcgh Learning How to Create a Beautiful Family Tree Tracing British and Continental Noble & Royal Connections & Lineages

FAQ

Can I change my date if I'm unable to make it at the booked time?

Do you do all the research for me?

When is payment due and which payment methods do you accept?

Can I get a refund if I can't make it but haven't cancelled by the day before?

Is parking available at the workshop venue?

Are drinks provided or available?

Can I bring a pet or a child with me?

Do I need to bring a laptop?

I'm a complete beginner. Is this workshop suitable for me?

What should I bring to the workshop?

How many people attend each workshop?

Every family story begins with a question.

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Understanding DNA Reports, Working with Small DNA Matches, Gedmatcgh
Learning How to Create a Beautiful Family Tree
Tracing British and Continental Noble & Royal Connections & Lineages